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How we work with our clients

How we work with our clients

Real Time Communication

At Cogan Custom Homes, we leverage the advanced online Cogan Custom Homes Build Communicator to streamline communication and enhance transparency throughout your project. This sophisticated tool minimizes the need for frequent on-site meetings and phone calls, providing you with a real-time, written record of all project activities.

With the online Build Communicator, you gain full clarity and control over decision-making. You’ll always be informed about when tasks are being completed and have access to a comprehensive visual record of progress. This ensures that you are kept up-to-date and engaged, making the entire process smoother and more efficient.

The Best Advice

As locals with deep roots in the community, we offer expert guidance tailored to the unique conditions of your area. Our extensive knowledge of local weather patterns and land characteristics allows us to recommend the most suitable materials and systems for your project.

Whether it’s selecting the right roofing, cladding, or addressing specific factors like flood catchments, we ensure that our advice helps you make informed decisions that enhance the durability and performance of your home. You can trust us to provide insights that are not only practical but also optimized for the local environment.

Experience Counts

With extensive experience in building, including projects in high earthquake (EQ) zones, we provide exceptional attention to critical structural components, ensuring secure construction under all conditions. Our expertise also extends to managing renovations of large and historically significant buildings, where sensitivity to both value and heritage is paramount.

This depth of experience means that your ideas and dreams are not only understood but effectively translated into practical, innovative solutions. You can trust us to deliver results that meet the highest standards of quality and preservation.

Low Overheads

Our low overhead structure—free from salespeople and franchise fees—allows us to offer you significant advantages. We can either pass on savings directly to you or provide you with the option to choose higher quality products and finishes for your project. This efficiency ensures that you get the best value and flexibility without compromising on quality.

Trusted

Our reputation is integral to our success, and we take great pride in it. At Cogan Custom Homes, we are dedicated to delivering exceptional results and ensuring complete client satisfaction. Our commitment goes beyond just completing projects; we focus on creating an experience that exceeds your expectations.

We are deeply invested in our work, and our goal is to ensure that every client is thoroughly pleased with their investment. We aim to build lasting relationships based on trust and satisfaction, so you feel confident and proud to recommend us. Your positive experience and endorsement are what drive us to continually strive for excellence in every project we undertake.

Competent People

From your very first interaction with Cogan Custom Homes, you engage directly with a fully qualified builder and current Licensed Building Practitioner. This ensures that you receive expert advice and insights from professionals who possess firsthand knowledge of the entire building process, from start to finish.

Unlike other businesses where you might only speak with a salesperson or a manager with limited building experience, our team provides genuine expertise and practical solutions. Additionally, we prioritize using experienced subcontractors, as their skill and professionalism contribute significantly to the high-quality results we deliver.

Assured Delivery

At Cogan Custom Homes, we focus exclusively on Northland projects and engage only fully qualified, competent, and local staff. This dedication to local expertise ensures that you can have complete confidence in the timely and successful delivery of your project. By working with a team that understands the area and is committed to excellence, we guarantee that your vision will be realized with precision and reliability.

Detailed Estimates

We provide detailed estimates that break down all costs associated with your project, giving you complete transparency. Should there be any changes to the plans, our processes ensure that these modifications are clearly communicated and understood by both parties. This level of detail helps you stay informed and confident throughout the entire process.